Privacy Policy

1. Introduction

Stacks Studio Holdings LLC ("Stacks," "we," "our," or "us") operates the Stacks mobile application and website (collectively, the "Service").

This Privacy Policy describes how we collect, use, share, and safeguard personal information from:

• Creators who use Stacks to join campaigns and earn payouts
• Businesses/brands who use Stacks to hire creators and run campaigns
• Visitors who browse our website or use the mobile app in any capacity

By accessing or using Stacks, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

2. Information We Collect

We collect the following categories of information:

2.1 Information You Provide Directly

• Account details: full name, email address, phone number, username, password, school affiliation, demographic data (optional), links to social media profiles
• Creator profiles: sample content, media links, past work history, areas of interest, and campaign participation history
• Business profiles: business name, tax information, product descriptions, branding assets, campaign requirements, training material, budget and compensation details
• Financial information: payment method details, payout preferences (e.g., bank accounts, Stripe Connect IDs)
• Communications: messages exchanged between businesses and creators, campaign briefs, customer-support inquiries
• Promotions and referrals: referral codes, sharing activity, and participation in referral programs

2.2 Information Collected Automatically

• Device information: IP address, operating system, device model, unique device identifiers, browser type
• Usage data: login timestamps, features used, campaigns viewed/joined, clicks, navigation paths, interaction logs
• Cookies and tracking technologies: cookies, pixels, analytics scripts, error logs, crash reports

2.3 Information from Third Parties

• Payment processors: confirmation of payouts, refunds, and transaction history
• Authentication services: (e.g., Sign-in with Google or Apple) – basic profile info with your consent
• Analytics and advertising partners: aggregated engagement metrics, referral attribution

3. How We Use Your Information

We use collected data to:

• Operate, maintain, and improve the Service
• Facilitate brand-creator matchmaking and campaign management
• Provide secure authentication and account verification
• Process payments and payouts
• Deliver communications, updates, notifications, and marketing materials
• Analyze trends, measure campaign performance, and develop new features
• Detect, prevent, and address fraud, abuse, security incidents, or violations of our Terms of Service
• Comply with legal obligations, tax reporting, and lawful requests from authorities

4. Legal Bases for Processing (for users in the EU/EEA/UK)

We process personal data under the following legal bases:

• Performance of a contract: to deliver the Service you request
• Legitimate interests: to secure and improve Stacks, prevent misuse, and grow the platform
• Consent: for marketing, analytics cookies, or optional profile fields
• Legal obligation: to comply with tax, accounting, anti-fraud, and regulatory duties

5. How We Share Information

We do not sell your personal data. We may share your information with:

• Payment processors (e.g., Stripe) for payouts and payment settlements
• Cloud hosting & analytics providers for storage, security, and performance measurement
• Business/Creator counterparties only as required to enable campaigns you choose to join or run
• Legal or government authorities when required by law or to protect rights, safety, and property
• Service providers and contractors bound by confidentiality agreements

6. Your Choices & Rights

• Access and correction: you may view and update your account data in-app
• Deletion: request account closure and data deletion (subject to legal retention requirements)
• Marketing opt-out: unsubscribe from promotional emails or notifications at any time
• Cookies: adjust browser settings or app permissions to limit tracking
• GDPR/CCPA rights: residents of applicable jurisdictions may exercise rights to access, delete, restrict processing, or obtain a portable copy of their data

7. Data Retention

We retain personal data only as long as necessary for legitimate business purposes, tax and accounting obligations, dispute resolution, or as required by law.

8. Security

We employ commercially reasonable technical, administrative, and physical safeguards to protect personal information against unauthorized access, loss, or misuse.

No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

9. International Transfers

Stacks is operated in the United States. If you access the Service from outside the U.S., you consent to transferring your information to and processing it in the U.S. under this Privacy Policy.

10. Children's Privacy

Stacks is not intended for individuals under 13 years of age (or the minimum age in your jurisdiction for providing consent to data processing).

We do not knowingly collect data from minors without appropriate consent.

11. Third-Party Links & Content

Stacks may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

12. Changes to this Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or in-app notice. Continued use of Stacks after updates constitutes acceptance.

13. Contact Us

For privacy questions, contact us at: